If a wrong service tag is set, there's no way to reset it. Is there a utility we can can download to change the service tag info in the BIOS? I would hate to replace the system board all over again for something that could take 5 minutes instead of 1 hour. Stay in touch Our commitment to the environment Lenovo is committed to environmental leadership from operations to product design and recycling solutions.We recently replaced a system board in a Dell Latitude E However, the person who typed in the serial number originally made a typo and now the machine reports in our tracking systems with the wrong info.

Community Guidelines Please review our Guidelines before posting. If you get through to the American support team you will likely get the info you need. If a MD is swapped the tech usually applies the serial too it and not reason to effect any changes since it tied to the warranty. Which have been to date via the Windows package. By browsing this website, you consent to the use of cookies. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. Has anyone used this and know it works for what I want? View All. Help screen You must run the utility in a Windows environment.A lot of forums say this works in Windows and in Dos.ĭoes anyone have a how to on using this program? I have tried in both Windows and Dos and neither one can I make it work. John, There is a tool we have that you can boot to.

Thx, John Bradshaw Solved! All forum topics Previous Topic Next Topic. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Is ther a way to do this.īrowse Community. It is the information on these stickers that needs to be entered, not the Service Tag that comes from Dell. We have stickers on each piece of equipment that relates back to Asset Mgmt purchasing. That actually enters the Service Tag, if I am not mistaken at least that is what the Dell techs use if they need to change a Motherboard and so on. This is the directory that contains asset.

At the prompt change the directory to the 'UTIL' folder. At the command prompt, change directory to C.

Dell asset tag utility download